Hotel commissions (typically 8-12% of room revenue) are paid by the hotel to the booking agent or platform. As a direct planner, you do not receive commission — but you can negotiate the equivalent as a room rate discount. Understanding commission structures helps you benchmark whether your rates are competitive.
Commission is the percentage a hotel pays to an intermediary who brings them group business. Even if you're a corporate planner sourcing direct, understanding how commission works changes how you negotiate.
The standard rate: 10%
The industry default is 10% of room revenue, commissionable on group room nights only (not F&B, not meeting room rental, not incidentals). Some independent hotels pay 8%; some international chains pay 10% on first booking and declining scales on rebooks.
Who pays it
The hotel pays it — not the planner and not the end client. It's built into the rate the hotel quotes. This is why direct-to-hotel rates are often not meaningfully cheaper than third-party rates: the hotel keeps the commission margin either way.
What's commissionable
- Group room nights actually consumed (post-stay)
- Typically net of cancellations and no-shows
- Usually paid 30-60 days after the event
- Not paid on F&B, meeting space rental, or taxes
Why corporate planners should care
If you are sourcing direct, ask for the commission-equivalent discount. A hotel offering a €180 commissionable rate can often offer €162-165 net if you commit to direct billing. That's 10% straight to the bottom line.
Ask the venue: 'Is this rate net or commissionable?' and 'What is your non-commissionable group rate?' The answers reveal real pricing flexibility.
IATA numbers and commission eligibility
Traditional third parties need an IATA number to receive commission. Modern sourcing platforms typically use a different commercial structure — either a net rate with transparent platform fee, or a subscription model with zero hotel-side commission.
Hotels occasionally offer to 'pay commission to you personally' as a procurement kickback. This is a conflict of interest in almost every corporate policy. Decline and flag internally.
When Commission Creates a Conflict of Interest
When a travel management company, venue finding agency, or third-party event planner earns commission from the hotel you book, their financial incentive is to recommend hotels that pay higher commission rates, not necessarily hotels that best fit your event. This does not mean intermediaries always act against your interests, but it does mean you should understand the commission structure before accepting a recommendation. Ask directly whether the agency or planner receives commission from any of the shortlisted properties and at what rate.
Some agencies operate on a fee-only model and rebate any commission received to the client. Others retain commission as their primary revenue source. Neither model is inherently wrong, but you should know which one you are working with. If your agency retains commission, ask to see the full shortlist including properties that did not make the recommended list, and ask why those properties were excluded.
How to Verify Whether Commission Is Disclosed
In many European jurisdictions, disclosure of commissions in commercial relationships is either legally required or strongly recommended by industry codes of conduct. Ask your agency or intermediary to confirm in writing whether they receive commission from any hotels in your proposal, the amount or percentage, and whether it has been factored into the rate they are quoting you.
If you are sourcing directly without an intermediary, commission is not relevant to your process. However, you should be aware that the rate a hotel quotes you directly may already reflect the absence of commission they would otherwise pay to an agent. This is not always the case, but it means that direct booking does not guarantee the lowest rate. Compare direct quotes against any agency quotes you receive with commissions removed to understand the true cost difference.